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  1. #1 / 37
    Commander In Chief tom tom is offline now
    WarGear Admin tom
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    hi all

    Apologies for the site outage today - this is due to a database server problem which is being investigated.

    There may be some ongoing downtime whilst this issue is resolved. The boot / turn skipping engine has been disabled until this is resolved so you will not be booted from your games.

    Tom


  2. #2 / 37
    Commander In Chief tom tom is offline now
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    This has now been fixed. Sorry for the disruption - a configuration file got corrupted somehow and this affected loading of the main game database.

    The boot timer is currently suspended, it will be re-enabled tomorrow morning.


  3. #3 / 37
    Enginerd weathertop
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    see: http://www.wargear.net/forum/showthread/2695/Cant_access_My_Games post #21/22 for more debug info!

    I'm a man.
    But I can change,
    if I have to,
    I guess...

  4. #4 / 37
    Enginerd weathertop
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    trying to pull up a game from browser history (from yesterday) - it allowed me in and loaded. hung up when i placed units; tho a refresh made them appear already applied.

    I'm a man.
    But I can change,
    if I have to,
    I guess...

  5. #5 / 37
    Commander In Chief tom tom is offline now
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    Still a couple of issues to be resolved, sorry.


  6. #6 / 37
    Enginerd weathertop
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    no worries tom!
    for the most part we're just trying to provide as much intel as possible.

    I'm a man.
    But I can change,
    if I have to,
    I guess...

  7. #7 / 37
    Commander In Chief tom tom is offline now
    WarGear Admin tom
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    Still working on this folks, this affects the My Games listings and loading of Board images (so you can't play a game right now either). I hope to have this up within the hour.


  8. #8 / 37
    Commander In Chief tom tom is offline now
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    My Games should be fine now, there is still a problem with displaying Board images which will prevent games from being played in the Flash player.


  9. #9 / 37
    Standard Member NewlyIdle
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    FWIW, I was having problems taking a turn in the native player.  The board and the action popups would not reflect the result of the action, I had to refresh the page.  Using the player's refresh widget would dismiss the attack action popup and invoke the fortify popup if the territory was taken, but only a browser page reload would dismiss the fortify popup (it could also be closed manually).

    Once all is back to normal and you have a moment for less important things, please reset http://www.wargear.net/games/view/191003 to turn 566 - player corvo013 had his turn skipped apparently due to the issues.


  10. #10 / 37
    Commander In Chief tom tom is offline now
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    OK folks I think we are there. I've tested play in the Flash and Native players and both are working fine and all your games should be back.

    If your turn was skipped or anything else happened due to the outage please let me know here or by email to [email protected]


  11. #11 / 37
    Enginerd weathertop
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    native player works, tho a bit slow on thinking.

    I'm a man.
    But I can change,
    if I have to,
    I guess...

  12. #12 / 37
    Commander In Chief tom tom is offline now
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    NewlyIdle wrote:

    Once all is back to normal and you have a moment for less important things, please reset http://www.wargear.net/games/view/191003 to turn 566 - player corvo013 had his turn skipped apparently due to the issues.

    Done.


  13. #13 / 37
    Standard Member Toto
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    I got skipped while on vacation http://www.wargear.net/games/view/188467


  14. #14 / 37
    Standard Member renjason
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    Sorry i post this request in the wrong place before...

    Can you bump this one so that the skip/boot kicks in again? 

    http://www.wargear.net/games/view/191799

     


  15. #15 / 37
    Premium Member Farm Wife
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    My games still won't load.  The list loads but the games won't load.


  16. #16 / 37
    Standard Member Toto
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    Toto wrote:

    I got skipped while on vacation http://www.wargear.net/games/view/188467


    Just did something I probably should not have done, I ended my vacation before the bug was fixed. I hope it will not create another skip as I can't play my turn right now.

    Edited Tue 2nd Oct 14:19 [history]

  17. #17 / 37
    Commander In Chief tom tom is offline now
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    I won't re-enable the autoboot / autoskip till tomorrow.


  18. #18 / 37
    Commander In Chief tom tom is offline now
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    Farm Wife wrote:

    My games still won't load.  The list loads but the games won't load.

    You could try clearing your browser's cache.


  19. #19 / 37
    Premium Member Farm Wife
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    tom wrote:
    Farm Wife wrote:

    My games still won't load.  The list loads but the games won't load.

    You could try clearing your browser's cache.

    I tried that-deleted all history including cookies etc. and they still wouldn't load on the first try but if I hit 'retry' it worked.  So, I'm a happy camper.  Thanks for all your help.


  20. #20 / 37
    Commander In Chief tom tom is offline now
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    Farm Wife wrote:
    I tried that-deleted all history including cookies etc. and they still wouldn't load on the first try but if I hit 'retry' it worked.  So, I'm a happy camper.  Thanks for all your help.

    OK great.


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